Medical Records & Referrals Coord | True Health Jobs Near Me

True Health

Company Name: True Health
Company Website:
Job Type: Full-time
Job Location: Orlando, FL
Job Posted Date: 01-02-2023
Posted on:

Job’s Overview:

True Health is seeking a Medical Records & Referrals Coord in Orlando, FL. Please take a moment to read the job post below if you are interested:


This person is responsible for assisting medical providers refer patients to secondary care providers as directed, as well as scanning and importing all documents received via mail and/or virtual fax drive.

Primary Functions

  • Make medical records available to practitioners and clinical personnel upon request.
  • Help providers obtain appointments for consultations, laboratory procedures, etc., through any available means of communication.
  • Make requests for summaries of medical care given to our patients by private physicians or medical facilities, keep a record of all correspondence and provide follow-up.
  • Follow-up on patients who do not keep their appointments for specialists.
  • Track all patient referrals to insure report was received, scanned and imported in a timely manner.
  • Responsible for documenting all steps taken to properly process a referral.
  • Responsible for processing Orange County referrals in a timely manner.
  • Responsible for notifying the provider and patient if additional tests are needed before a referral can be completed.
  • Maintain at all times in the medical departments an adequate and constant supply of printed forms and materials in use; processing necessary authorizations and referrals, acknowledging receipt and keeping adequate records of all authorizations and referrals.
  • Gather data necessary for all requested patient charts by hospitals, attorneys, etc., including making copies and arranging delivery of such documents.
  • Responsible for properly processing all assigned referrals within 24 hours unless specific circumstances prevent it.
  • File records; attach reports of consultation and diagnostic procedures (x-ray, laboratory, consultations, etc.).
  • Responsible for answering phone calls regarding patient questions related to medical records/referrals.
  • Responsible for accurately scanning and importing all medical records received via mail within 24 hours.
  • Responsible for verifying all documents located on the fax drive have been correctly scanned and imported by the end of business day.
  • Other responsibilities as assigned

Education And Experience

  • High school diploma or equivalent
  • 3 years medical experience

Knowledge, Skills, And Abilities

  • Ability to work under pressure.
  • Computer literacy.
  • Ability to work well with people.

Additional Qualifications

  • Bilingual preferred.


  • Reports to Medical Records and Referral Supervisor

Physical Requirements

  • Ability to sit for extended periods of time.
  • Ability to view a computer screen for extended periods of time.
  • Ability to perform repetitive hand and wrist motions for extended periods of time.
  • Ability to hear and converse in a professional manner at all times.

Getting the Medical Records & Referrals Coord designation comes with some responsibilities. It would be a wise idea to take a few minutes to learn more about it so you can make an informed decision.

Applicants must meet the above-mentioned requirements in order to qualify for consideration to work as a Medical Records & Referrals Coord.

By clicking on the apply now button, you will be redirected to the official recruitment website where you can fill out your application.