Assistant, Development Operations | The Heritage Foundation Jobs

The Heritage Foundation

Company Name: The Heritage Foundation
Company Website:
Job Type: Full-time
Job Location: Washington DC-Baltimore Area
Job Posted Date: 20-04-2023
Posted on:

Job’s Overview:

The Heritage Foundation is seeking a Assistant, Development Operations in Washington DC-Baltimore Area. Please take a moment to read the job post below if you are interested:

Title: Assistant, Development Operations

Reports to: Senior Director, Development Operations

Job Summary: The Assistant, Development Operations plays a pivotal role in ensuring the quality and accuracy of incoming data to track, report, and analyze fundraising and marketing activities. The Assistant also supports the Heritage Legacy Society (HLS) in meeting budgeted contributions income and new planned giving commitments each year in a way that stewards relationships with donors until the commitment is realized.

Job Duties:

Data Management:

  • Monitor data entry and CRM use across Development teams for quality control
  • Handle processes for backing out data from returned checks and credit cards
  • Ensure vital data for finance and accounting is tracked and reconciled
  • Ensure timely imports and exports of CRM and other development data

Reporting and Analysis:

  • Run, validate and distribute daily fundraising reports
  • Conduct routine data quality audits and address data quality issues
  • Create data queries and provide ad-hoc analysis and exports as needed

Process Reviews:

  • Develop and maintain documentation for development systems and processes
  • Ensure consistency of CRM usage conventions, compliance with best practices, and integrity of data

Heritage Legacy Society:

  • Track HLS interactions with members and prospects in the Heritage database
  • Responsible for the hygiene of HLS member and prospect lists
  • Provide exceptional customer service for Heritage members, including timely and appropriate responses to mailings, phone calls, and emails


Education: BA/BS preferred

Experience: 1-3 years of relevant technical work experience

Technology: Microsoft Suite; familiarity with CRM systems

Other Requirements:

  • Understand and support the Heritage mission and vision for America, and the department’s goals and objectives
  • Exceptional attention to detail
  • Ability to handle multiple tasks simultaneously
  • Interest in learning about fundraising, business administration, and public policy
  • Analytically inclined and eagerness to grow in the field

Getting the Assistant, Development Operations designation comes with some responsibilities. It would be a wise idea to take a few minutes to learn more about it so you can make an informed decision.

Applicants must meet the above-mentioned requirements in order to qualify for consideration to work as a Assistant, Development Operations.

By clicking on the apply now button, you will be redirected to the official recruitment website where you can fill out your application.