Desktop Support Specialist | Professional Management Enterprises (PME) Jobs Near Me

Professional Management Enterprises (PME)

Company Name: Professional Management Enterprises (PME)
Company Website:
Job Type: Full-time
Job Location: Indianapolis, IN
Job Posted Date: 20-04-2023
Posted on:

Job’s Overview:

Professional Management Enterprises (PME) is seeking a Desktop Support Specialist in Indianapolis, IN. Please take a moment to read the job post below if you are interested:

PME is seeking a talented individual for a full time Desktop Support Specialist opportunity.

What you will do:

Serves as internal contact on technical and service-related problems to ensure the upgraded units are functioning properly, can connect to the network, and end user can access the devices and data. Diagnoses mechanical, hardware, software and system issues using established procedures.

Will help with inventory and maintenance of all company related devices and technology.

Deskside support works on assignments that are routine in nature where the scope of work is generally documented and defined. The Analyst will install units that have been previously imaged and ensure they are functioning properly.

Requires a minimum of 2 years of related work experience, working knowledge of MS OS and MS Office Products, high school diploma, or technical training, or equivalent combination of education and technical experience.

  • Present in a professional and businesslike manner and communicates effectively with staff
  • Performs computer hardware and software installations.
  • Troubleshoots, and resolves issues when new units do not function properly.
  • Escalates problems and issues to a higher level of support when necessary.
  • Proficient in troubleshooting and repair of various manufacturers’ laptops, desktops, printers and peripherals.
  • Document time and/ or trouble tickets and other administrative tasks.
  • Install, move, upgrade and change equipment hardware and software based on needs.

Knowledge, Skills, and Abilities:

  • Working Knowledge of Windows 10.
  • Working Knowledge of network concepts,
  • Excellent Communication skills
  • Experience supporting as many of the following platforms and environments as possible, Windows 2010 network concepts, connectivity, passwords, security etc.

  • Competitive Salary
  • 401K
  • Paid Holiday and PTO
  • Health Insurance Benefits
  • Life
  • Dental
  • AFLAC – EE Cost

Getting the Desktop Support Specialist designation comes with some responsibilities. It would be a wise idea to take a few minutes to learn more about it so you can make an informed decision.

Applicants must meet the above-mentioned requirements in order to qualify for consideration to work as a Desktop Support Specialist.

By clicking on the apply now button, you will be redirected to the official recruitment website where you can fill out your application.