Associate | HCLTech Careers

Job’s Overview:

HCLTech is seeking a Associate in Mariposa County, CA. Please take a moment to read the job post below if you are interested:

Job Description

• Client facing role with excellent communications skills – oral and written, with the confidence to communicate effectively with all stakeholders
• A strong understanding of wireless technologies (Aruba of particular interest)
• A strong understanding of Network Access Control (NAC) (Aruba ClearPass of particular interest)
• Surveys should be created from both predictive and active on-site AP on a stick methodologies.
• Provide low-level designs, network diagrams and bill of materials relating to wireless technologies
• Ability to deploy wireless and NAC systems
• Ability to troubleshoot
• Outstanding customer service skills
• To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required. (5.) To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA

Getting the Associate designation comes with some responsibilities. It would be a wise idea to take a few minutes to learn more about it so you can make an informed decision.

Applicants must meet the above-mentioned requirements in order to qualify for consideration to work as a Associate.

By clicking on the apply now button, you will be redirected to the official recruitment website where you can fill out your application.